I am a Customer Experience enthusiast with the premier performance driven focus dedicated to boost organization’s value. Predominantly emphasized the impact and visibility of customer within organization in my 12 years of experience in Call Center Operations Management, Customer Experience Management and Digital Customer Service in Grameenphone Ltd. I constantly thrive for the excellence through learning within and outside the organization. With a precise focus to expand the horizon of my work arena, in recent times I did Executive MBA from Institute of Business Administration, University of Dhaka. I have also studied Post Graduate Diploma in HRM . With a solid academic background, experiences in leading teams in a multinational organization I am setting myself for new challenges in Customer Service, HR and Admin.

Along with this, I am a certified website designer and full time freelancer with experiences in various skills of website design and wordPress customization. I am always dedicated to my work. I am a Prince2 certified project management professional. I believe in quality service and customer satisfaction. I love to design and develop user-friendly and trendy websites. It will be my pleasure to work with you. Contact me and I will make something great for you.